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Milano Management :: Servizi


ABM (Activity Based Management)
ABM's approach puts the activities in the middle of surveys and operative techniques to start processes of improvement, simplification and rationalization management.
This concept places in the field of operative management and focus the intervention on carrying out and check of actions which improve the processes and activities that to compose them, through involvement of employees, both operative and strategic level.
ABM develops the tools and the necessary information to realize the excellence on 4 aspects: tools improvement, procedures improvement, elimination of unvalued added activities and efficiency.
ABM measures these critical successful factors and is oriented to eliminate losses of times, excessive bureaucracy, inefficient activities.
ABM is a potent tool to manage complicated operations, because allows a spotting and detailed knowledge of various activities. The activities disgregation of centers of cost is an essential preamble in respect to aggregation for processes.
The ABM last phase is the processes management which represents an answer to need to obtain continuous and lasting improvements besides on operative field also on competitive and strategic management.

Project Planning & Management
The project, irrespective of goals and targets, is a combination of resources joined in a temporary organization to achieve a defined target with restricted resources.
Project Planning & Management is:

  • The collection of methods and technics used for planning and check of projects
  • The collection of methods and technics aimed at rationalize the project phases in order to pursue prearranged targets

The management of complicated projects, the temporary planning of activities, the management of resources and costs, are a corporate organizing modality, structured in specialized teams, which locates in Project Management the essential condition for the success of initiative.
Key figure of Project Management is the Project manager who guarantees the integration between responsibilities, planning and control of times, he manages the processes variables in all realization phases of project.

Business Process Re-engineering (BPR)
BPR is a managerial tool which consists in to cause a radical qualitative change redrawing totally a process considered ineffective and/or inefficient to achieve improvements decisive in market relations in the matter of critical aspects as costs, times, quality, standard service.
The BPR essential characteristics are the following:

  • Degree of change is radical
  • Area of applicability concerns few priority processes (are unusual the cases of global BPR)
  • Intervention times are normally short, (just as an indication about 16 weeks)
  • Involved human resources are represented by a restricted team, normally composed of employees working in key levels of examined processes
  • Typologies of intervention schedule agile tools (analysis, representation, measurement, etc...) in order to individualize important improvement scopes in short time.

In the start phase of intervention BPR, the mobilization of energies and personal resources in the change project (simplification, standardization, integration) are the keystone of the project.
The first phase consists in to make visible and legible the complexity The second phase consists in to achieve the full planning and realizzative uniformity of process (so that to stabilize by standardization all the planning and structural components recurring in process) by "metrics-S.M.A.R.T." measurements, ABM-ABC analysis, O. V. A. (Overhead Value Analysis), benchmark analysis and other operative tools shared with the client.
Simplification and standardization are 2 traditional engineering elements of processes whereas organizing integration adds to degree of specialization (diversification) the relative measure of coordination (cohesion, interdependence and sharing)

ITC3 Improvement (Information Technology Communication, Control, Cost)
By analytical techniques regarding the rationalization of labour in the corporate processes, focus an important aspect of organization represented by use and efficacy of utilized support systems.
Structure organizing and technologies IT analysis checks its accordance with scopes, in perspective key also, making a comparison between costs, times and utility.
The internet technologies development, allowed through standard as Java-J2EE or "quick & dirty" approach as Linux, Apache, Php, to suggest and execute custom made solutions to solve quickly organizing problems on corporate informative system.
MMC has an important know-how on application systems an by skilled partnership is able to help the CIO of client in to pursue efficiency and costs targets.